Well, for one, we know our stuff. We come properly prepared to your home or business ready to work.
We make it a point to arrive on time, in many instances, ahead of time.
We have studied and asked previous clients what their top-level concerns are when hiring a home improvement company.
By far the largest thing that people say they get upset over, is companies not answering their phones or not being able to talk to a real person. We take the time out to explain steps, procedures, and processes we’ll implement when we undertake a project in your home.
We also listen very carefully to your concerns. We will build your job just the way you envisioned it. We want you to be thrilled with our customer experience.
We understand that small things matter and we don’t take them lightly.
Will you complete my project on time?
When we quote you a start and finish time to complete your project, we stick to it. We understand that your time is valuable. We get in, do the job, and leave the space perfectly clean when we finish.
We want you to be completely at ease with our services, and perhaps you’ll call us for your future projects, or simply refer us to your friends and family.
One of the major concerns of folks are the prices they are getting charged and if it’s fair. Must folks want to know, “Will you complete their project at a fair price?”
Absolutely. Our price and fee structures are based on several factors.
Some projects are predictable; therefore, we have a common fee schedule listed when we quote it to you.
Other projects will require problem solving and cannot be equated by a phone call or email message. They’re impossible to determine without asking you the right questions. Most projects require an at-home estimate, which of course is free. We both then set up a meeting, and come up with a valid plan and solution.
Things like licensing and insurance are important; we are EPA certified, and arrive in a fully-stocked vehicle. We set high standards for quality and great experiences for our customers.
Experience absolute professionalism when you hire us!